Privacy Policy
Effective Date: August 19, 2026
At Darut Tibyan, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, or place an order.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and how you can contact us regarding your information.
- Information We Collect
When you use our website or place an order, we may collect information such as:
Full name
Phone number
Email address
Delivery address
Order and product information
Information provided when contacting customer support
We collect information that is reasonably necessary to process orders, arrange delivery, communicate with customers, and provide our services.
- How We Use Your Information
We may use the information we collect to:
Process and confirm orders
Arrange delivery
Contact customers regarding their orders
Provide customer support
Respond to customer questions and requests
Process returns, exchanges, and refunds
Improve our website and services
Prevent fraudulent or unauthorized activities
Comply with applicable legal requirements
- Order and Delivery Information
When you place an order, we use the information you provide to process and deliver your order.
Your name, phone number, and delivery address may be shared with delivery or courier service providers when necessary to complete the delivery.
We only share information that is reasonably necessary to fulfill the order.
- Payment Information
If you make a payment through a third-party payment service, your payment information may be processed directly by the relevant payment provider.
We do not intentionally store complete payment card details on our website unless such information is specifically required and securely supported by our payment system.
Third-party payment providers may have their own privacy policies governing how they process payment information.
- Cookies
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Remember certain preferences
Understand website usage
Improve website performance
Improve user experience
Measure marketing or advertising performance, where applicable
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.
- Advertising and Analytics
Where applicable, we may use third-party analytics or advertising services to understand website traffic, measure advertising performance, and improve our services.
These services may collect technical information such as browser type, device information, pages visited, and website interaction data.
Third-party services process information according to their own privacy policies and applicable terms.
- Information Sharing
We do not sell or rent customers’ personal information.
We may share limited information with trusted service providers when necessary to operate our business, including:
Delivery and courier companies
Payment service providers
Website hosting or technical service providers
Analytics providers
Advertising service providers
Customer support providers
We may also disclose information when required by applicable law or when necessary to protect our customers, website, or legal rights.
- Data Security
We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
- Data Retention
We retain customer information only for as long as reasonably necessary for order processing, customer service, accounting, legal, business, and other legitimate purposes.
When information is no longer required, we may securely delete or anonymize it where appropriate.
- Children’s Privacy
Our website is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
- Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policies of third-party websites before providing personal information.
- Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updated version will be published on this page with the revised effective date.
- Contact Us
Darut Tibyan
11/1 Islami Tower, Shop No. 2, Underground, Banglabazar, Dhaka-1100, Bangladesh
Phone: 09613-828485
Email: daruttibyan552@gmail.com